Sewer / Drainage
The city contracts with Cuyahoga County for the operation and maintenance of our sanitary and storm sewer system. Most of the sewer system, with the exception of the Northeast Ohio Regional Sewer District’s main interceptor sewers, is owned by the City of Highland Heights and maintained by the Cuyahoga County Department of Public Works.
- The county assesses Highland Heights property owners, based on frontage, for services rendered.
- Charges for sewage treatment, which are separate from the county's maintenance fees, are billed to residents quarterly by the Northeast Ohio Regional Sewer District.
- Residents with sewer problems should contact the Cuyahoga County Department of Public Works at 216-443-8201 or by email.
If some of the sewer drains in your home are blocked and others seem to being working normally, the problem is most likely localized somewhere in your home and you may need the help of a plumber. If all of the drains in your house appear to be blocked, there may be a problem with the main lateral line that connects your home to the city’s sewer main in the street. In this case you can contact the Cuyahoga County Department of Public Works for assistance at 216-443-8201.
Accessing Drainage and Sewer Emergencies
For additional assistance, please feel free to call the City of Highland Heights Service Department at 440-461-7266.
Drainage Policy/Investigation Request
The city contracts with a third-party to perform street sweeping services 3 times per year. This takes place during the Spring, Summer, and Fall seasons.